.Five9 (FIVN) has been awarded the 2024 Aragon Analysis Technology Award for AI Connect with Centers as well as called a Leader in 2 Aragon Analysis World reports: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Contact Center, 2025. The company was actually acknowledged as one of the most strategic supplier in the AI Broker Operating systems report.At the primary of Five9’s innovation is their sight for The brand new CX, where Artificial Intelligence Representatives and AI-empowered Human Representatives work together to provide hyper-personalized consumer adventures. The provider just recently launched new developments including Five9 GenAI Studio, Five9 GeniusAI, as well as Five9 AI Agents.The honor existed at Aragon Transform 2024 on December 10, 2024, identifying Five9’s speculative use technology in market advancement and interruption.Five9 (FIVN) ha ricevuto il premio Aragon Analysis Advancement Honor 2024 per i Centri di Contatto AI ed u00e8 stata nominata Forerunner in as a result of rapporti di Aragon Research study Planet: Piattaforme di Agenti AI nell’ ICC, 2025, e Centro di Contatto Intelligente, 2025.
L’azienda u00e8 stata riconosciuta come il fornitore piu00f9 strategico nel rapporto sulle Piattaforme di Agenti AI.Al centro dell’ innovazione di Five9 c’ u00e8 la loro visione per The NEW CX, jumped Agenti AI e Agenti Umani potenziati dall’ AI collaborano per offrire esperienze clienti estremamente personalizzate. Di recente, l’azienda ha introdotto nuovi progressi tra cui Five9 GenAI Studio, Five9 GeniusAI e Five9 AI Agents.Il premio u00e8 stato consegnato durante l’Aragon Transform 2024 il 10 dicembre 2024, riconoscendo l’uso visionario della tecnologia da parte di Five9 nell’ evoluzione e nella disruption del mercato.Five9 (FIVN) ha sido galardonada disadvantage el Premio Aragon Study Development 2024 por sus Centros de Contacto artificial intelligence y nombrada Lu00edder en disk operating system informes de Aragon Investigation Planet: Plataformas de Agentes AI en Los Angeles ICC, 2025, y Centro de Contacto Inteligente, 2025. La compau00f1u00eda fue reconocida como el proveedor mu00e1s estratu00e9gico en el informe sobre Plataformas de Agentes AI.En el corazu00f3n de la innovaciu00f3n de Five9 se encuentra su visiu00f3n para The NEW CX, donde Agentes artificial intelligence y Agentes Humanos potenciados por AI colaboran para ofrecer experiencias de cliente hiperpersonalizadas.
Recientemente, la empresa ha introducido nuevos avances, incluyendo Five9 GenAI Studio, Five9 GeniusAI y Five9 AI Agents.El premio fue presentado en Aragon Transform 2024 el 10 de diciembre de 2024, reconociendo el uso visionario de Los Angeles tecnologu00eda por parte de Five9 en la evoluciu00f3n y disrupciu00f3n del mercado.Five9 (FIVN) AI 2024,: ICC AI, 2025, 2025. AI. Five9 AI ARTIFICIAL INTELLIGENCE The NEW CX.
Five9 GenAI Center, Five9 GeniusAI Five9 Artificial Intelligence Agents. 2024 12 10 2024, Five9. Five9( FIVN) a reu00e7u le Prix d’Innovation Aragon Investigation 2024 pour les Centres de Connect with AI et a u00e9tu00e9 nommu00e9e Forerunner dans deux rapports d’Aragon Study Planet: Plates-formes d’Agents artificial intelligence dans l’ICC, 2025, et Facility de Connect with Smart, 2025.
L’entreprise a u00e9tu00e9 reconnue comme le fournisseur le plus stratu00e9gique dans le rapport sur les Plates-formes d’Agents AI.Au cu0153ur de l’innovation de Five9 se trouve leur vision pour The brand new CX, ou00f9 Agents artificial intelligence et Brokers Humains soutenus par l’AI collaborent put offrir des expu00e9riences customers hyper-personnalisu00e9es. Ru00e9cemment, l’entreprise a introduit de nouvelles avancu00e9es, notamment Five9 GenAI Center, Five9 GeniusAI et Five9 AI Agents.Le prix a u00e9tu00e9 remis lors d’Aragon Transform 2024 le 10 du00e9cembre 2024, reconnaissant l’utilisation visionnaire de la technologie the same level Five9 dans l’u00e9volution et la disruption du marchu00e9. Five9( FIVN) wurde mit dem Aragon Research Technology Award 2024 fu00fcr AI-Kontaktzentren ausgezeichnet und als Leader in zwei Aragon Analysis World- Berichten benannt: AI-Agenten-Plattformen im ICC, 2025, und Intelligentes Kontaktzentrum, 2025.
Das Unternehmen wurde als strategischster Anbieter im Bericht u00fcber AI-Agenten-Plattformen anerkannt.Im Mittelpunkt der Innovation von Five9 steht ihre Dream fu00fcr The brand-new CX, in der AI-Agenten und von AI unterstu00fctzte menschliche Agenten zusammenarbeiten, hyper-personalisierte Kundenerlebnisse zu schaffen. Das Unternehmen hat ku00fcrzlich neue Fortschritte eingefu00fchrt, darunter Five9 GenAI Studio, Five9 GeniusAI und Five9 AI Agents.Der Preis wurde am actually 10. Dezember 2024 bei Aragon Transform 2024 verliehen und wu00fcrdigte Five9s visionu00e4re Nutzung von Technologie zur Marktentwicklung und- veru00e4nderung.
12/11/2024- 11:30 AM. The firm was additionally named an Innovator in The Aragon Investigation Entire World for Artificial Intelligence Agent Platforms in the ICC, 2025 and Aragon Research Study World for Intelligent Call Center, 2025. SAN RAMON, Calif.– (SERVICE WIRE)–.
Five9 (Nasdaq: FIVN), company of the Smart CX System, has actually been named a champion of the 2024 Aragon Research Study Development Honor for AI Connect With Centers. Furthermore, Five9 has actually been actually called an Innovator in pair of Aragon Investigation Entire world reports: AI Agent Operating Systems in the ICC, 2025, as well as Intelligent Connect With Facility, 2025. This acknowledgment coming from Aragon Study emphasizes Five9’s posture as a leader in AI-elevated CX.
The AI Representative Operating Systems in the ICC, 2025 record openings Five9 as the most
important seller measured in
the document, identifying Five9 s strategic eyesight for AI-driven development in CX. At the core of the development is actually Five9’s goal for The NEW CX where Artificial Intelligence Professionals and AI-empowered Human Brokers collaborate to deliver hyper-personalized, simple and easy consumer expertises. Through inspiring companies to provide transformative customer interactions while reducing costs as well as enhancing productivity, Five9 is actually setting new standards for AI-powered options in the call center industry.
AI is fundamental for developing awesome client experiences, and we are honored to be recognized by AragonInvestigation as innovative for our attempts to drive the smart connect with center onward, claimed Jonathan Rosenberg, Main Modern Technology Police Officer and also Director of AI, Five9. Our concentration has actually been actually, as well as are going to remain to be, helping organizations provide those knowledge along with simple resources as well as abilities. Along with each new innovation, our team take a breakthrough for each Five9 and for the business overall.
The Aragon Analysis Technology award pinpoints service providers leveraging speculative use of technology to not only adapt as markets alter, however to proactively disrupt as well as educate just how their markets are going to advance. Five9 was actually officially shown along with the award on December 10, 2024, at Aragon Transform 2024, the yearly Aragon Research study honors service.Five9’s commitment to advancement, particularly its own eyesight for combinationing artificial intelligence Representatives and AI-empowered Human Brokers, is actually establishing a new requirement for how organizations may provide hyper-personalized as well as smooth consumer adventures, stated Jim Lundy, Creator, Chief Executive Officer as well as Lead Professional, Aragon Study. This award and report recognition builds on Five9’s devotion to delivering artificial intelligence innovations for CX.
Previously this year, the firm presented brand new advancements, consisting of Five9 GenAI Center, Five9 GeniusAI, as well as Five9 Artificial Intelligence Representatives, that change the way companies come close to CX, steering far better end results for both clients as well as agents. Concerning Five9. The Five9 Smart CX Platform, powered through Five9 Brilliant AI, gives an extensive suite of solutions to power AI-elevated consumer expertises that provide far better service end results and also Carry Joy to CX.
Our unified cloud-native offering permits hyper-personalized client adventures as well as more empowered employees, making every client communication a lot more linked, simple, and also private. Trusted through 2,500 +consumers as well as 1,400+ partners internationally, Five9 unites the energy of AI, our platform, as well as our people to drive AI-elevated CX.For additional information, see www.five9.com. Interact with our company @Five9, LinkedIn, Facebook, Blog site.
u00a9 2024 Aragon Investigation, Inc. and/or its own Affiliates. All Liberties Set aside.
The recognition of an Aragon Research award victor is actually not an endorsement by Aragon Research study of any type of seller, product, or even company. Scenery resource variation on businesswire.com: https://www.businesswire.com/news/home/20241211589484/en/. Hannah Blackington.
Company Communications Supervisor. Press@five9.com. Source: Five9.
FAQ. What significant honors performed Five9( FIVN) win in 2024 from Aragon Study? Five9 succeeded the 2024 Aragon Research Study Innovation Honor for AI Contact Centers and also was named a Forerunner in 2 Aragon Research Globe files: artificial intelligence Broker Platforms in the ICC, 2025, and Intelligent Get In Touch With Facility, 2025.
What brand new AI products did Five9( FIVN) launch in 2024? Five9 offered Five9 GenAI Studio, Five9 GeniusAI, and Five9 AI Representatives to completely transform client experience administration.How does Five9’s( FIVN )NEW CX eyesight influence customer care? Five9’s NEW CX sight blends AI Representatives with AI-empowered Individual Representatives to deliver hyper-personalized, easy customerexperiences while lessening costs as well as improving effectiveness.
What was Five9’s( FIVN) important job in the Aragon Study Globe 2025 file? Five9was actually placed as one of the most calculated provider in the artificial intelligence Broker Platforms in the ICC, 2025 document, identifying their critical eyesight for AI-driven innovation in CX. When carried out Five9( FIVN) get the AragonInvestigation Development
Honor
?
Five9 was officially presented with the award on December 10, 2024, at the Aragon Transform 2024 awards service.